Privacy Policy for MapleReach Talent
At MapleReach Talent, an HR agency specializing in a comprehensive range of services including Talent Acquisition, Workforce Planning, HR Consulting, Payroll Services, Employee Relations, Performance Management, Training & Development, Executive Search, Temporary Staffing, and Outplacement Services, we are committed to protecting the privacy and security of the personal information we collect, use, and disclose. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through our website and during the provision of our services.
We adhere to relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR) where applicable, and Canadian privacy legislation.
1. Information We Collect
We collect various types of information to provide and improve our services to both job seekers and clients. This includes:
- Personal Identification Information: Name, address, email address, phone number, date of birth, gender, nationality, and other identifying details provided in resumes or applications for employment.
- Professional Information: Employment history, educational background, skills, qualifications, references, salary expectations, career interests, and other professional data relevant to talent acquisition and HR consulting.
- Sensitive Personal Data: In specific circumstances and with your explicit consent, we may collect sensitive information such as health information (e.g., for accommodation requests), or criminal record checks for certain roles, always in compliance with applicable laws.
- Client Information: Contact details, company name, industry, service requirements, and financial information for billing purposes.
- Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps. This information is collected automatically through cookies and similar technologies when you visit our online platform.
2. How We Use Your Information
We use the collected information for the following purposes:
- Talent Acquisition & Placement: To match job seekers with suitable employment opportunities, facilitate the recruitment process, and place candidates in permanent, temporary, or executive roles.
- HR Services Delivery: To provide HR consulting, payroll services, workforce planning, employee relations, performance management, training & development, and outplacement services to our clients.
- Communication: To communicate with candidates and clients regarding our services, job opportunities, updates, and to respond to inquiries.
- Legal and Regulatory Compliance: To comply with legal obligations, regulatory requirements, and to protect our rights and interests.
- Website Improvement: To analyze website usage, improve the functionality and user experience of our online platform, and for internal analytics.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Clients: We share candidate information (e.g., resumes, professional details) with our clients for potential employment opportunities, always after obtaining explicit consent where required.
- Service Providers: We may engage third-party service providers to assist with various functions, such as background checks, psychometric assessments, IT support, or payroll processing. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, destruction, or alteration. These measures include data encryption, access controls, secure networks, and regular security audits. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This period is determined by the nature of the data and the services provided.
6. Your Rights
Depending on your geographical location and applicable data protection laws, you may have the following rights regarding your personal information:
- Right to Access: To request a copy of the personal information we hold about you.
- Right to Rectification: To request correction of inaccurate or incomplete personal information.
- Right to Erasure ( "Right to be Forgotten"): To request the deletion of your personal information under certain conditions.
- Right to Restriction of Processing: To request that we restrict the processing of your personal information under certain conditions.
- Right to Data Portability: To request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Right to Object: To object to our processing of your personal information under certain conditions.
- Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can control cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page with a revised publication date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
MapleReach Talent
2847 Yonge Street, Suite 315
Toronto, Ontario, M4N 3N2
Canada